Quality Manager

By: Human Resources11/30/-0001 < Back to Blog Home
  • Promoting quality achievement and continuous improvement throughout the organization.
  • Develop, implement, communicate, and maintain a plan to keep the quality system in compliance with internal and customer requirements. Formulate
  • and manage the development and implementation of goals, objectives, policies, and procedures as required to maintain and continuously improve system.
  • Effectively interact with Purchasing, Engineering, and Operations to maintain product supply and assist with new product launches and cost reductions. 
  • Develop and maintain quality check sheets, assist Operators as needed to ensure accurate results.
  • Maintain corrective action and Vendor rating systems.
  • Analyze and track scrap, obtain scrap reduction goals.
  • Work with purchasing to establish quality requirements from external suppliers.
  • Ensuring tests, standards, and procedures are properly understood, and executed.
  • Managing technical staff in carrying out technical checks, inspections, and preparation of required reporting.
  • Bring together staff of different disciplines and drive the group to plan, formulate and agree on comprehensive quality procedures.
  • Work as a change agent to implement new or revised quality and production procedures.
  • Manage and maintain the company’s quality inspection and product release programs for in-coming and in-process materials, components, processes,
  • and finished goods.
  • Maintain awareness of business context and company profitability including budgetary control issues.
  • Maintain controls and document procedures.
  • Communicate with suppliers and customers and ensure the execution of corrective actions and compliance with applicable specifications.
  • Direct and oversee the warranty returns process, collect and analyze data. Prepare reports and resolve customer disputes.
  • Other responsibilities as assigned. 


Allocation of Time (%):

50% Internal Quality Issues (Inspection, Test, Calibration, Process Control, etc.)

25% External Quality Issues (Supplier Development and Customer Satisfaction)

25% Prevention and Continual Improvement Activities


Basic Qualifications (Education/Experience required):

  • Bachelor’s degree in a related field
  • Minimum 5-7 years of demonstrated Quality Manager experience in a manufacturing environment
  • Automotive or metal machining background preferred
  • PPAP knowledge
  • Exceptional communication skills
  • ISO experience preferred
  • Cost reduction, production efficiency improvements, and continuous improvements activities are desirable
  • Willingness to travel when required

Position(s) Supervised:

Quality Technician

Warranty Technician

CMM Programmer/ Operator


Contact (Internal & External):

Suppliers, customers, quality representatives, third party registrars and other personnel to discuss and resolve quality problems as required.