To overcome these obstacles, our innovative ECM Send In process was developed to offer the easiest route to get your truck up and running with our performance tuning calibrations while offering you the reliability and adjustability you expect from Superchips. All of it is right there at your finger tips for adjusting the speedometer after a tire size change. Adjusting the top speed limiter is just a button away and even disabling your DFM system or modifying your TPMS settings is simple and straight forward.
The ECM Send In process starts off when you receive your device. Inside the packaging, you’ll find a QR code that will send you to an online form where you’ll enter your VIN, device part number (2847-S) and your device serial number. Once added to your cart, you’ll enter your personal information and submit it to us. This data is stored in our files for use once your ECM arrives at our Florida location. We’ll use this form to complete our ECM unlock procedures and be sure we’re returning the ECM to the correct address.
Using the video below as a guide, you can then remove the ECM from your truck to package up and send to us for unlocking. Depending on how quickly you opt to ship the ECM to us, we can have it back to you in as little 3-days. The original purchase of your Flashpaq includes the cost of unlocking your ECM and overnight return shipping it back to you. ECM Send In’s will always take priority over our other daily tasks, as we know you can’t afford to have the truck down any longer than it needs to be. When sending your ECM to us, please be mindful of the shipping days required, and that we are not open on weekends. So ensuring your ECM will arrive during the week, will allow the business days required to perform the work and return it quickly. In some cases, we could have your computer unlocked and back in our return shipping bin the same day we receive it. But in most instances, it’s safe to plan that we’ll need one business day to receive and a second business day to unlock and package for return to you. Keeping to our 3-day turnaround goal to have your truck back up and running as quickly as we can. We understand that your bought your truck to drive it and most do so daily, unfortunately, with GM’s locked ECM, this process is the easiest and least expensive option we could create for getting our Flashpaq in your hands.