New Unused Product Returns:
Your complete satisfaction is our priority. If an item purchased from Holley.com does not meet your expectations, you may return the new, unused part within 90 days from the purchase date for a refund or exchange. The product must be in the original, manufacturer's box and must be sent freight prepaid.
Complete the return form included with your shipment and place it inside your return package. Attach the address label to the outside of the package ensuring there are no previous tracking or delivery labels visible and ship the package to the address on the label. Please do not modify the shipping label other than adding your return address. Returns must be postmarked within 90 days of your receipt of the product. If you need further assistance, please contact Customer Service at 800-638-0032 or email firstname.lastname@example.org
Incorrect, Damaged or Defective Product Returns:
Holley Performance Products will cover the shipping costs for the handling of returned product that was incorrect, damaged or otherwise defective.
If you were sent an incorrect, damaged or otherwise defective product, please contact Customer Service at (800) 638-0032 or email email@example.com and request a UPS pick-up or return label for the return of the product.
What to Expect:
Upon arrival of the returned product to Holley and Holley's determination that the returned product is new and unused, incorrect, damaged or defective, Holley will issue a refund back to the credit card used on the original transaction.
If Holley determines that the returned product was used, correctly shipped, undamaged or not defective, Holley will return the product to you, freight collect, and will not issue a refund to your credit card.
Order History and Tracking
You can view your order history, check the status of your order, and track your order by logging into your account and viewing your orders. From here you can select "Orders Details" on an order to view its status and tracking information.
Before it is processed for shipment, you can cancel your order by contacting customer service at (800) 638-0032 or email firstname.lastname@example.org
- If payment for your order has not been processed, it will be canceled and no charge will be made against your account.
- If the payment was processed, you will receive a refund for the canceled items.
If you need additional assistance that is not order related or of a technical nature please contact Holley at (877) 712-0002 or email email@example.com
To better assist you with technical inquiries, Holley has three teams of technicians at your disposal. Below you will find the contact information for our tech care departments. For more information you can fill out a Technical Request form, download instruction sheets and manuals, or visit our Tech Support Library for videos and FAQ's. If you have sent an item in for repair and want to check its status, please call the respective tech line below.
- Anvil Off-Road
- Bright Earth
- Flow Tech
- Holley EFI
- Holley Intech
- Hooker Blackheart
- Mr. Gasket
- Quick Time
- STS Turbo
- White Box
- MSD Atomic
- MSD DynaForce
- Street Fire
For product registration fill out the Warranty Registration form.
For warranty exchanges please contact technical support at 866-464-6553
Updated - 2007-01-18