New Unused Product Returns:
Your complete satisfaction is our priority. If an item purchased from Holley.com does not meet your expectations, you may return the new, unused part within 90 days from the purchase date for a refund or exchange. The product must be in the original, manufacturer's box and must be sent freight prepaid.
Complete the return form included with your shipment and place it inside your return package. Attach the address label to the outside of the package ensuring there are no previous tracking or delivery labels visible and ship the package to the address on the label. Please do not modify the shipping label other than adding your return address. Returns must be postmarked within 90 days of your receipt of the product. If you need further assistance, please contact Customer Service at 800-638-0032.
Incorrect, Damaged or Defective Product Returns:
Holley Performance Products will cover the shipping costs for the handling of returned product that was incorrect, damaged or otherwise defective.
If you were sent an incorrect, damaged or otherwise defective product, please contact Customer Service at (800) 638-0032 and request a UPS pick-up or return label for the return of the product.
What to Expect:
Upon arrival of the returned product to Holley and Holley’s determination that the returned product is new and unused, incorrect, damaged or defective, Holley will issue a refund back to the credit card used on the original transaction.
If Holley determines that the returned product was used, correctly shipped, undamaged or not defective, Holley will return the product to you, freight collect, and will not issue a refund to your credit card.